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LunaJets Reviews from Private Jet Charter Customers

At LunaJets we value our clients’ feedback on the quality of our service and booking experience.  Customer reviews are the most motivating reward for us to continue learning how to meet and exceed expectations. In 2023, LunaJets chartered over 14,000 private jets worldwide. To accomplish this, we used many different types of aircraft including Bombardier, Falcon, Gulfstream, Cessna, Pilatus and Embraer. LunaJets certifies that all testimonials below are totally accurate and we are very grateful to all our private and corporate clients who take the time to send us their feedback on their private flight experience.

The testimonials are presented in an anonymised and occasionally reformulated manner for clarity. While we strive to maintain authenticity, fair representation of clients’ experiences, and transparency and integrity in any language variations, we are not liable for any challenges or disputes regarding the accuracy or content of these reviews.

  • Super, de la réservation à l’arrivée a Marrakech! À la prochaine, merci.

    Geneva GVA

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    Marrakesh RAK

  • It was organized very well!

    Ostrava OSR

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    Zielona Gora IEG

  • Our experience with Lunajets was professional and enjoyable from beginning to end, especially as it was our first experience. Francescas was amazing helping us with the booking and selecting the appropriate aircraft and making all the arrangements and keeping us informed throughout the experience on if we were still on schedule and when the plane had arrived. Our pilots Justin and Frasier were extremely polite and professional and kind to our family and two children. They made the flight enjoyable, the flight was smooth and made our family feel calm and at ease. We enjoyed the experience from beginning to end and would highly recommend LunaJets and their team was wonderful.

    Islay ILY

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    London LTN

  • We are grateful to Vladimir for his help and assistance in organizing the flight and transfer!

    Warsaw WMI

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    Bolzano BZO

  • Everything absolutely perfect. The entire booking process was followed in a very professional way. On-time flight and excellent on-board staff.

    Milan LIN

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    Ibiza IBZ

  • Izudin is an asset to your organisation. Communications were clear (in multiple languages), support was outstanding and met the passengers in Dubai to ensure that they were taken care off. Outstanding experience, well done.

    Beirut BEY

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    Dubai DWC

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  • Good service. Only a bit more snacks were missing. I do have an egg allergy, so cookies were not for me.

    Memmingen FMM

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    Split SPU

  • Encore une mission impeccablement organisée cette fois ci en Amérique du Sud avec un bord à bord à organiser entre mon vol commercial et privé! 👏💪🏻 Rendez vous le 12 octobre, merci "Air one" 😉

    Bariloche BRC

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    Santiago SCL

  • You did it again! This is just a brief message to express our profound gratitude for the job well done vis-à-vis the recent Embraer Lineage 1000 flight from LBG Paris to Dammam, Saudi Arabia on 7th September. It was well-organized, every detail was on point and no stone was left unturned as we carefully planned. The success was due to you, who spearheaded your team, and our good 2-way communication worked well, which added to its positive outcome. Let me take this opportunity to thank Benjamin as well, who one way or another patiently assisted the family from the moment they stepped at the LBG Airport until they departed. He deserves a salute as well. Likewise, the entire flight was safely executed with superb in-flight services as commented by the family. This includes the ground services of Astonsky LBG and Saudia Private Aviation Dammam, who worked hand-on-hand to achieve a flawless and hassle-free service. Generally, Luna Jets is indeed reliable/dependable and I will always count on you when it comes to chartered flight requirements. Erwann, kudos! Luna Jets nailed it again.

    Paris LBG

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    Dammam DMM

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  • You and the team went beyond the call of duty to make this great.

    Dijon DIJ

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    Oxford OXF

  • Thank you for handling our flights to perfection. All went as smoothly as it could, a really positive experience all along. I will for sure call you for my future flights when needed.

    Corfu CFU

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    Turin TRN

  • Great experience and excellent customer service and follow up by Mr Majd in Dubai !

    Heraklion HER

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    Athens ATH

  • On a juste envie de reprogrammer des vols avec vous !

    Geneva GVA

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    Bergerac EGC

  • Tomas, I want to tell you that I'm very satisfied with the service you've given me. It's people like you who keep LUNAJETS customers loyal to the company. You are an extraordinary person and very attentive. Thank you very much for all your help!!!

    Prague PRG

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    Budapest BUD

  • Thank you to Vladimir for being such a great contact, everything went perfect and it made our experience so good !

    Rome FCO

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    London BQH

  • Thanks Eriks! You saved my holidays!

    St Gallen ACH

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    Athens ATH

  • Everything great! Wouldn't change anything. Thank you!

    Barcelona BCN

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    Marseille MRS

  • Alles war tipptopp!

    Dusseldorf DUS

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    Sylt GWT

  • Big fan of Vladimir and his work!

    Catania CTA

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    Naples NAP

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  • It was again a very successful flight, through the best assistance of Mr. Erwann. All services were very satisfactorily met. A salute to Erwann and his entire team !

    Dammam DMM

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    Munich MUC

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  • Very competent and responsive support from Jules to find what I need, fulfilled my request and informed me about all flight details. Thanks.

    Stuttgart STR

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    Klagenfurt KLU

  • I just wanted to add that Jules Guillot deserves a special 'Mention In Despatches' for his unruffled, smooth, efficient & patient handling of a difficult situation. He really did score 10/10 on all fronts. He remained in the case - phone and otherwise - right up until I was airborne.

    Zurich ZRH

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    Nice NCE

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  • Vladimir takes great care of us.

    Bari BRI

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    Catania CTA

  • Amazing experience, we booked last minute to go to watch England play in Cologne and Eriks handled the whole service impeccably. From the flight to the ground transportation. Thank you Eriks we will continue to return to LunaJets, the best on the market! You must also try the Pilatus PC-24, what a plane!

    Manchester MAN

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    Cologne CGN

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Luna Aviation Group

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    A European leader in private jet charter. LunaJets organises private jet flights anywhere in the world using proprietary technology with dedicated Advisors, 24/7.
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    A unique independent and neutral provider of strategic advice to clients and owners - transaction, financing, cost optimisation, sales and acquisitions of new or pre-owned aircraft.
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    The expertise to organise all type of group charter services to support industries across the globe, including governments, music tours, sports teams, fans, oil and gas.
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    Leading provider of air cargo charter services, LunaLogistik offers operational solutions to transport door-to-door all type of goods and on-board couriers, to any destination worldwide.
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